Hi Chris,
I would like more information as to what release of AS you are using...2015 or 2015.1. Make sure the PP you are dowloading corrsponds to the release of AS you are using. If you need additionl help I will be happy to do a go to meeting with you to help resolve this issue. In the mean while I have attached information that will help you.
I hope this helps.
Best Regards,
Janet
Attachment: AS-2015-2015.1_POWER_PACK-INSTALL[1].pdf